Quality First World class training, world over
CADD Centre offers training to engineering students and professionals on leading software products in their domains. Designing courses, developing course content, and delivering courses with the support of our franchise partners has, therefore, been our core value creation process.
Our quality assurance initiatives, hence, focus primarily on:
- course content
- faculty development
- training infrastructure
We collaborate with software developers and user industries before designing a course, and seek their contributions in developing course content. Often representatives of software companies themselves co-author and vet our courseware. We involve expert editors and educationists at all stages of creating the course material to make sure the courseware is presentable and effective.
Our faculty are given training in training methodologies, student psychology, besides training on specific software products before they are allowed to give classes. CADD Centre's Internal Training Academy conducts train the trainer programs throughout the year for all faculty members to bridge the skill gap, and to equip them offer training in new courses. Often, software product companies give training to our staff in advanced functionalities of their products.
All our franchise centres and CADD Centre-operated centres have basic training infrastructure including library and computer lab, equipped with latest presentation tools. We provide training to students in high end machines using original software - this way we are able to give training in all modules and functionalities of software.
All CADD Centres have a customer service executive, whose job is to spearhead the quality assurance in our service delivery. CADD Centre conducts customer satisfaction surveys with the students and professionals of all centres once a year. The inputs we get from our customers are used to improve our service standard.